EMS advice request and outreach

Guides to help you prepare and submit EMS advice requests in ProWorkflow, and our guide to telehealth consultations for outreach services.

Prepare your EMS advice request

Download current EMS advice form

Use these guides to help you complete the EMS advice request form. Ensure any files to be attached are named using the following format. 'SURNAME Firstname NHI Description'. For example, 'MONDAY Frank NHI2345 picture of kitchen'.

Equipment advice requests - Guide for EMS assessors (DOCX, 54 KB, 2 pages) 

Housing advice requests - Guide for EMS assessors (DOCX, 55 KB, 2 pages)

Modular ramp advice requests - Guide for EMS assessors (PDF, 180 KB, 2 pages)

Secondary mobility bases and seating advice requests - Guide for EMS assessors (PDF, 124 KB, 4 pages)

Wheelchair advice requests - Guide for EMS assessors (DOCX, 57 KB, 2 pages)

Wheelchair and seating outreach guides

If you're requesting advice through our EMS outreach services, and considering a telehealth consultation, see our guide:

A guide to using telehealth: General information when assessing a client for mobility and seating solutions (PDF, 276 KB, 10 pages)

 

Submit your request in ProWorkflow (PWF)

Request access to ProWorkflow (if needed)

Log in to ProWorkFlow

Click New Project Request

Select template ‘EMS Advice’

Edit the Title field to enter your client’s name and type of advice required.

Click Select Files, click on your files and click the Open button to attach them to your request.

Click Save.

 

ProWorkflow user guide

Download our ProWorkflow user guide for more details, including how to:

• submit your request
• view, search and sort your requests
• receive, reply to and send messages (emails) about your request.
• view the outcome summary from the EMS advisor.

ProWorkFlow user guide: EMS advice requests