EMS services guides and tutorials

Get started with EMS information for service providers

Whaikaha - Ministry of Disabled People provides resources and guidelines to help you provide free or subsidised equipment and modifications to disabled people. There is a lot of great information on their website. Check this out as your first step.

View the EMS principles, protocols, manuals and guidelines on their website (external website)

Below we provide manuals, guides and tutorials for using our systems.

In this section

EMS guidelines for assessors and providers

Become familiar with the relevant Whaikaha - Ministry of Disabled People guidelines and training.

Using EMS Assessor Online

How to use EMS Assessor Online to register as an EMS assessor, endorse applications, and get help with passwords and usernames.

EMS advice request and outreach

Guides to help you prepare EMS advice requests and submit them in ProWorkflow.

EMS equipment requests

Read our guides to help you submit EMS equipment requests in the Enable Equipment App.

Hearing aid requests

Read our guides to help you submit hearing aid service requests in the Enable Hearing App.

EMS housing modification requests

Guides and tutorials for using ProWorkFlow to request our housing services funded by Whaikaha - Ministry of Disabled People.

Spectacle subsidy requests

User guides and tutorials for vision assessors claiming the spectacle subsidy funded by Whaikaha - Ministry of Disabled People.

Vehicle modification requests

Learn how to use ProWorkflow to request our vehicle modification services funded by Whaikaha - Ministry of Disabled People.