Request EMS vehicle services

Last updated on 23 May 2023

Information for EMS vehicle assessors requesting funding for assessments, purchases and modifications.

Whaikaha - Ministry of Disabled People guidelines

Your request is reviewed against EMS vehicle funding guidelines.

View the EMS vehicle manual and other guidelines on the Ministry of Health website (external website)

Vehicle assessors and modifiers

In our 'tools and resources' section you can find a list of vehicle techinicans who provide services for adapting and modifying, and a list of EMS vehicle assessors.

Find a professional contact

Documents for service requests

Before making a service request, arrange for the customer and/or vehicle owner to complete our ENAV504 declaration form.

You can find all the forms you need in our 'tools and resources' section.

Find vehicle forms

Have supporting documents saved and ready to upload to your request.

For example:

quotes for assessment, modification or purchase costs
evidence, e.g. birth certificate, education, employment, NASC form etc.

Vehicle assessment requests

Use our ProWorkflow system to make your vehicle assessment request.

Getting started with ProWorkFlow

Vehicle purchase and modification requests

Step 1. Create an EMS advice request in ProWorkflow and attach the supporting documents.

How to request EMS advice

Step 2. When you receive the EMS advice outcome summary: Complete the EMS Portal then click on the Enable NZ link to access ProWorkflow.

Find out how to use the EMS Portal (Whaikaha website) (external website)

Step 3. When you receive the EMS assessor section summary PDF: Save the summary to your project in ProWorkflow.

View our video tutorials for ProWorkflow requests

What happens next

We email you to advise you of the next steps.

The project remains open in ProWorkflow for you to view the status of the project and communicate with us.