Request review of hearing aid decision
Last updated on 27 October 2022
First or second reviews of decisions we have made about hearing aid subsidy claims or funding applications.
Who can ask for a review
The hearing aid assessor (audiologist or audiometrist), customer, or audiology provider can ask for a review of decision.
Timeframe
The request must be made within 3 months of our decision.
How to request a review
You can request a review by emailing hearing@enable.co.nz and providing supporting information.
Second reviews
If you are unhappy with the outcome of the first review, you can ask for a second review. Email the reasons for your request to hearing@enable.co.nz
The Environmental Support Services (ESS) review panel will review your request.
More information
See the hearing aid services manual – reviews section (DOCX, 603 KB)