Request review of hearing aid decision

Last updated on 27 October 2022

First or second reviews of decisions we have made about hearing aid subsidy claims or funding applications.

Who can ask for a review

The hearing aid assessor (audiologist or audiometrist), customer, or audiology provider can ask for a review of decision.

Timeframe

The request must be made within 3 months of our decision.

How to request a review

You can request a review by emailing hearing@enable.co.nz and providing supporting information.

Second reviews

If you are unhappy with the outcome of the first review, you can ask for a second review. Email the reasons for your request to hearing@enable.co.nz

The Environmental Support Services (ESS) review panel will review your request.

More information

See the hearing aid services manual – reviews section (DOCX, 603 KB)

Or contact us